Responding to critical incidents in organisations

The “golden hour” is not about a fixed 60 minutes, but the impact of early, well-planned action during an incident. Preparedness, speed, and decisive leadership can determine whether a situation is contained or escalates.

In this webinar, attendees leave with a practical, testable Incident/Emergency Management Plan, a clear school and multi-agency coordination model, and drills you can implement this term.

The learning objectives of this session are to:
- Understand the concept of the “golden hour” and its impact on incident outcomes.
- Identify the key components of an effective school/college Incident and Emergency Management Plan.
- Strengthen confidence in leading and making decisions during the early stages of an incident.
- Develop a clear approach to school and multi-agency coordination during critical incidents.
- Explore practical strategies for preparedness, including planning, roles, and communication.

This session is delivered by The Safeguarding Alliance.